Payment & Security

Checkout Guide
SorAlique / 01

Payment & Security

Clear checkout. Protected transaction flow.

Learn how payment methods, authorization, checkout security, pricing, promotions and payment-related questions are handled when purchasing from SorAlique™.

01 Checkout Options Available payment methods are shown before purchase.
02 Shopify Checkout Transactions are processed through Shopify and applicable payment providers.
03 No Card Details by Email Never send full card or banking credentials to customer support.
Section 01
Payment Methods

Use the payment options shown at checkout.

The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device, order details and the payment services enabled when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Section 02
Authorization

Some transactions require additional verification.

Orders may be subject to transaction authorization, identity or payment verification, and fraud-prevention review before they are accepted or fulfilled.

A bank, card issuer or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.

These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Section 03
Checkout Security

Payment information stays with the systems that process it.

Checkout is processed through Shopify together with applicable payment providers using technical and organizational security measures intended to protect transaction information.

SorAlique™ does not store complete credit or debit card numbers on its own servers. Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.

Security Reminder

SorAlique™ will not ask you to email your complete credit card number, debit card number, card security code or online banking password.

Section 04
Order Total

Review the full order total before submitting payment.

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts and your final order total.

Prices on soralique.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

01 Products Confirm the correct products, variants and quantities.
02 Shipping Review the shipping method, address and applicable charges.
03 Discounts Confirm that any applicable promotion appears before payment.
04 Final Total Review the complete amount before submitting the order.
Section 05
Bank Charges

Your financial institution may apply separate fees.

Your bank, card issuer or payment provider may separately impose foreign-exchange, international transaction, currency-conversion or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by SorAlique™.

Section 06
Promotions

Apply valid discounts before checkout is completed.

Valid promotional or discount codes should generally be entered before checkout is completed. Please confirm that the applicable discount is reflected in your order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability or other conditions presented with the applicable offer.

Section 07
Payment Status

Declined, pending or duplicate-looking charges.

If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.

A pending amount may be a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, contact us with your order number and the relevant transaction details.

Protect Your Payment Information

Do not send complete card numbers, card security codes, online banking passwords or complete banking credentials by email.

Section 08
Confirmation

Your order confirmation goes to your checkout email.

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive a confirmation email, please check your spam or junk folder and confirm that the email address entered at checkout was correct.

You may also contact customer support for assistance.

Checkout Principle

Review first.
Submit second.

Before completing payment, review your product selection, quantities, shipping information, discounts, currency and final order total.
Section 09
Payment Questions
service@soralique.com

If you believe a payment was charged incorrectly or you have a question about checkout, email our customer-support team. Please include your order number where available and a clear description of the issue. For your security, do not include complete credit card or banking information in your email.

Company
Record / 01

Official Company Details

Business & Contact Information

Official business identity and customer-support information for the SorAlique online store.

Brand Name
SorAlique™
Legal Company Name
Beijing Jingyuanyuanxu Culture Media Co., Ltd.
Owner
Wang Ruhan
Business Address
Room 105, Single-Story Building 11, No. A1 Dongdian Village, Gaobeidian Township, Chaoyang District, Beijing, China
Customer Support Email
Customer Support Phone
Customer Service Hours
Daily, 8:00 AM – 10:00 PM
Typical Response
Within 24 hours
Ownership Statement

SorAlique™ is owned and operated by Beijing Jingyuanyuanxu Culture Media Co., Ltd.

SorAlique™
Company Information